Capacity Building

Training services are offered for public institutions and small to medium-sized enterprises (SMEs) for capacity building, skill development, and organizational growth. These training programs cover a wide range of topics and skills.
  1. Digital skills training covers a wide range of topics related to technology, software, and online tools. AULEDA and our experts provide trainings for:

    • Social Media Management: Strategies for using social media platforms effectively for personal and professional purposes.
    • Digital Marketing: Techniques for online advertising, search engine optimization (SEO), content marketing, and social media marketing.
    • Website Development and Design: Building and maintaining websites using platforms like WordPress, and understanding web design principles.
    • Search Engine Optimization (SEO): Strategies for improving website visibility on search engines, keyword research, and on-page/off-page optimization.
    • E-commerce and Online Sales: Managing e-commerce platforms, online sales strategies, and payment gateways.
    • Video Editing and Multimedia Production: Video editing software, graphic design tools, and multimedia content creation.

Public institutions and SMEs can benefit from leadership and management training to improve decision-making, communication, and strategic planning.

  • Financial Management Training:

SMEs often require assistance in financial management. Training programs can focus on budgeting, accounting, and financial forecasting.

  • Customer Service Training:

SMEs, in particular, can benefit from customer service training to improve customer interactions and satisfaction.

  • Compliance and Regulatory Training:

Public institutions and SMEs need to be aware of and adhere to industry-specific regulations. Training in compliance and regulatory matters is crucial.

  • Innovation and Creativity Workshops:

Encouraging innovation and creativity can lead to improved products, services, and processes. These workshops can stimulate fresh ideas and approaches.


Training in project management methodologies and tools can help both public institutions and SMEs execute projects more efficiently.

Sales and Marketing Training:

SMEs can benefit from sales and marketing training to expand their customer base and improve revenue.

Customer Relationship Management (CRM) Training:

Training in CRM systems and practices can help organizations manage customer relationships more effectively.

Diversity and Inclusion Training:

Promoting diversity and inclusion within the workplace is essential. Training in this area can foster a more inclusive and welcoming environment.

Public Speaking and Presentation Skills Training:

Effective communication is critical for public institutions. Training in public speaking and presentation skills can improve the ability to convey information to stakeholders.

Team Building and Collaboration Training:

Training programs that focus on team dynamics, collaboration, and conflict resolution can improve teamwork in both public institutions and SMEs.

Customized Training Programs:

Tailored training programs can be developed to meet the specific needs of the organization, addressing unique challenges and opportunities.

E-Learning and Online Training:

With the rise of remote work and the need for flexibility, e-learning and online training platforms can be effective for training employees and members of public institutions.